Our process is informal and initiated by the visitors to the office. We emphasize developing strategies you can use before you decide it’s necessary to use one of MSU's formal administrative processes. The Ombuds does not make administrative decisions and does not have authority to change disciplinary actions. If you aren’t sure where to take your concern, the Ombuds is a safe place to start. Working with us is off the record, which sometimes makes talking about problems less intimidating.
